Sceptre has the Answers

You are assigned an account manager who is responsible for answering all of your questions promptly. One call or email to one person is all it takes to get answers.

You are welcome to speak with a manager at Sceptre at any time about any concerns. Company officers are also accessible to you and eager to help.

Our offices and employees are all in the U.S.

Patient Services

Patients receive a toll-free number to contact Sceptre directly regarding billing questions.

Patients are sent statements monthly.

Accounts Receivable

With rare exceptions, days in Accounts Receivable for Sceptre clients are 50-65 days in A/R.

Claims not paid when expected are followed up promptly with calls and inquiries to payers.

Rejected claims are adjusted where possible and resubmitted promptly. We find out why the claim was rejected and fix the problem where possible before refiling the claim.

Reporting

Reports are sent monthly with detailed information regarding accounts receivable, charges billed, write-offs, receipts, and more. Additional reports can be requested at any time.

Fees

Sceptre charges a small fee based on a percentage of the amount we collect. If we don’t get a claim to pay, you owe nothing.

Confidence and Compliance

Sceptre’s directors are members of the Healthcare Billing Management Association which provides training and sets standards for the healthcare billing industry.

Sceptre’s policies and procedures are compliant with industry billing standards, Medicare regulations, HIPAA, and applicable federal regulations and laws.

No Staffing Headaches for You

Because Sceptre’s staff focuses on dialysis, they are proficient at identifying missed charge opportunities and battling payers who incorrectly process your claims.

No Software or Hardware to Buy

Sceptre makes it easy for you to provide us the information we need to file your claims.

We use a sophisticated billing program that allows us to easily identify claims that need followup.

Interested in learning how Sceptre can help you increase your collections and reduce your headaches?
Call Rick Collins at 866-541-3690 or click here to send an email request for information.